ICT Support

The Karmic Synergy Support Team are always on standby ready to offer the very best help and advice.
We offer tailored solutions to support you and your business, from the smallest software glitches to complete hardware failure we've got you covered. Keeping your systems running smoothly, your websites up and working and your backups backing you up, we will have you running at 100% in no time.

To put it simply, whatever you want from your IT support service we will provide. We offer flexible managed services to cater for your business's needs and create a reliable core IT environment. Working with you to find the right solution whether that be outsourcing just one element of your system, or fully outsourcing your complete IT infrastructure.
Because the services we offer are fully tailored to you, we work with you to build your Managed Service package through a consultative approach, and here are just some of the elements this could include;

Because the services we offer are fully tailored to you, we work with you to build your Managed Service package through a consultative approach, and here are just some of the elements this could include;
  • Monitoring systems

  • Hardware and software update and maintenance
  • Complete application management
  • ICT planning and development
  • Flexible regular site visits
  • Permanent onsite engineers
  • Data backups, both onsite and offsite
  • Phone support 24/7, 365 days a year
  • Remote support and assistance

Our remote support offers you access to services via telephone, email and direct internet based monitoring and direct maintenance. Once we have diagnosed the problem, if we can’t fix it remotely we can offer you the best in onsite support, a technician can be with you quickly to repair what is repairable or replace what cannot be repaired.

Whatever you need to get you back up and running, we can be there for you.