IT downtime is one of the most disruptive and costly issues a business can face. Whether it’s email outages, slow systems, security incidents or network problems, even short periods of downtime can impact productivity, customer service and revenue. Many businesses still rely on a reactive approach to IT, fixing problems only when something goes wrong. In contrast, proactive managed IT support focuses on preventing issues before they cause disruption. This approach not only reduces downtime but also creates a more stable and reliable IT environment. Reactive IT vs proactive IT...